Sunday, July 12, 2026
Innovative SMS Gateway & Messaging solutions

Frequently Asked Questions (FAQ)

Here are the answers to the most relevant issues and most common problems. If you don't find an answer to a problem, please contact our support for further information.




Why are the last 3 digits of the originator replaced with 'xyz'? [Q1041]
There are certain restrictions if you would like to use numeric originators (e.g. '+41791234567'). Numeric originators may only be used if they have been unlocked in advance with an Unlockcode. This Unlockcode is sent to the corresponding mobile phone which should be used as the originator. Please be aware that many operators outside Switzerland automatically replace a numeric originator with a general originator, even if you have unlocked the numeric originator.

Important: You only need to follow this procedure if you plan to use numeric originators. If you use alphanumeric originators (e.g. 'MYSHOP'), there are no restrictions. Please note that misuse will in every case be prosecuted according to the terms of Civil and/or Criminal Law.

Originators from devices not capable of receiving SMS (e.g. fixed-line numbers) cannot be unlocked automatically. If you would like to use such a number, please contact support.


Available SMS tools and interfaces for ASPSMS




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Austria

Supported operators in your country:

A1 Telekom Austria
Hutchison Drei Austria
T-Mobile Austria